Line Of Business
Line of Business
The Line of Business (LOB) within a bank refers to a distinct unit or department that focuses on specific products, services, or customer segments, contributing to the overall revenue generation and growth of the institution.
Objectives
Using software and other technology to:
- Optimize operational efficiency
- Drive revenue
- Improve customer satisfaction.
Challenges
- Competing priorities
- Organizational silos
- Skills gaps/lack of resources"
- Automation of compliance processes
Open Source Awareness
- Learning/training programs on how to use open source
- Impact assessment of open source
- Show how to find and contribute “easy code” - low hanging products
- Produce case studies and metrics for open source success stories
- Find internal champions
- Explain the risks involved in not contributing
Open Source Engagement
LOBs can benefit from cost savings, rapid development, and access to a wide range of cutting-edge tools and technologies, thereby enabling them to respond more effectively to market changes, competition, and evolving customer expectations. Having a clear policy for personal contributions is important to ensure contributors feel safe to contribute. Firm contributions are frustrated by risks/approvals so work to minimise this.
In addition, LOBs can contribute to open source projects, fostering a culture of collaboration and innovation while demonstrating thought leadership and industry expertise. Produce metrics such as mean time to remediation or a maturity score for contributions.
Internal Stakeholders
- Executive Leadership
- IT Departments
- Project & Product Managers
- Risk and Compliance Teams
- Human Resources
- Marketing and Sales / Communications
- Persuasion can happen via the CIO/CTO or distinguished engineer community buy-in
Calls To Action
Read the Survey Report "The State of Open Source in Financial Institutions"
Watch recorded presentations from the 2022 FINOS Open Source Strategy Forum
Find a FINOS Working group or SIG to send someone from team to participate in.